Exceptional customer service is central to every facet of Elevated Dispo, and our return policy is no different. Elevated Dispo will offer an exchange or return for any defective item as it relates to a manufacturer defect or quality issue. Due to the variable nature of returns, they will be dealt with on a case by case basis and no return or exchange is guaranteed. 

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1. Returns for cannabis products​

   • Products must be unopened, sealed in its original packaging and brought in within 48 hours ​to be eligible for return

     • ​Due to health and food safety concerns, all edible cannabis products are ineligible for returns ​​

   • Original receipt of purchase is required to return any item. If customer does not have original receipt, the item will be ineligible for return

   • Opened products may be eligible for return if the issue relates to a manufacturer defect or quality concern. Item must be brought in within 48 hours of purchase.

   • Only items purchased at Elevated Dispo are eligible for return or exchange

   • An adult-use consumer, qualifying patient, or registered caregiver seeking to dispose of unwanted product purchased from the
     dispensary for destruction may do so at any time.

2. Returns for non-cannabis products

   • All sales are final for non-cannabis products unless the issue relates to manufacturer defect or quality concern​

   • We strongly encourage customers to visually inspect any accessory purchased at Elevated Dispo before purchasing 

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We understand that every situation is unique. If you’re dissatisfied with your experience or have any concerns about a product, our team is here to help. Please speak to a manager or contact us at info@elevateddispo.net and we’ll work with you to ensure your satisfaction.